Can I choose what charity/organization my money goes to?
Regular members (3+ per month) have the option to choose a specific organization/charity. Even so, we are always open to adding new organizations to our list, so please reach out if you have one you would like to add!
How far in advance do I have to make my order?
You will need to book your order at least 3 days in advance. If your order is available earlier, we will definitely reach out to you.
What do I do if I want something that isn't listed or if I want something specially made?
We are always open to making specialty desserts and encourage you to reach out if you would like one made! Simply go to "Get a Quote," fill out your information, and we will get back to you as soon as possible.
How do I get my order? Is it pickup or delivery?
As of right now, we only offer delivery. We aim to deliver your goods as soon as possible! Be on the lookout for an email confirming that your delivery has been made.
[Around holiday times and periods of time where we receive an influx of orders, we will open pickup locations for the ease, comfort, and convenience of our customers and staff.]
What COVID protocols are in place?
We make all goods while wearing masks and gloves. Countertops and materials are regularly sanitized. Delivery is no-contact unless otherwise specified or required.
We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.